7ezbt Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 7ezbt platform and all related services ("Services"). By visiting the 7ezbt website, creating an account, or using any of our services, you ("User" or "Member") are considered to be in full agreement with these Terms.

If you disagree with any part of these Terms, please refrain from using our platform. These Terms are written in English and are to be interpreted in accordance with the laws of Bangladesh.

Relevant Definitions

• "Platform" — The 7ezbt website, mobile site, and all associated digital channels.
• "Member" — A person who uses the platform through a registered account.
• "Bet" — The act of placing a specified amount of money on a game or event.
• "Bonus Funds" — Additional credits added to a member's account under a promotion.
• "Wagering Requirement" — The condition specifying how many times a bet must be placed before a bonus becomes withdrawable.
• "KYC" (Know Your Customer) — The process of verifying a user's identity.

To open an account and use the services at 7ezbt, all of the following conditions must be met:

• You must be at least 21 years of age. This platform is for those aged 21 and above only.
• You must be a resident of Bangladesh and must be able to confirm that online gaming is not prohibited from your location.
• You must be legally capable of entering into a contract.
• You may only operate a single account — multiple accounts by the same person are prohibited.

Registration Process

When creating an account, you must provide accurate and complete information, including your full name, date of birth, valid email address, and mobile number. Providing false information will be considered a violation of the Terms and the account may be closed immediately.

7ezbt may request documents for identity verification (KYC) at any time. A National ID (NID), passport, or driving licence will be accepted as valid identity documents. Withdrawals may be temporarily suspended until verification is complete.

You are solely responsible for your account password and login details. You should not share your login information with anyone else.

• If you notice any unauthorised access to your account or any suspicious activity, notify our support team immediately.
• 7ezbt will not be liable for any loss resulting from third-party access to your account.
• Operating multiple accounts from a single device or IP address is prohibited.
• Transferring or selling account ownership is strictly prohibited.

Transactions on 7ezbt are processed quickly, securely, and through fully encrypted channels. All transactions are completed in Bangladeshi Taka (BDT / ৳).

Accepted Payment Methods

We currently support the following methods: bKash, Nagad, Rocket, and bank transfer.

Withdrawal Terms

• Withdrawal requests generally take 15 minutes to 2 hours to process.
• KYC verification must be completed before submitting a withdrawal request.
• Try to withdraw using the same payment method you used to deposit — this speeds up processing.
• Under anti-money laundering policy, additional verification may be required for unusual transactions.
• In the case of multiple failed verification attempts, the account may be temporarily suspended.

7ezbt regularly offers bonuses and promotions to members. Each offer has its own terms, which are clearly stated.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, the total of the original deposit and the bonus must be wagered 20 times (wagering requirement 20x).

• Only slots and certain casino games count toward meeting the wagering requirement — not all games may count equally.
• A bonus is applicable once per account only.
• Members from the same household or using the same device are eligible for only one bonus per household.
• 7ezbt reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds cannot be transferred to any third party.

VIP and Cashback Programme

Regular members can enjoy the benefits of our three VIP tiers:

• Bronze Tier — Up to 0.5% cashback per week.
• Silver Tier — Up to 1.0% cashback per week.
• Gold Tier — Up to 1.5% cashback per week.

The opportunity to move from one tier to a higher one depends on the member's overall activity and participation.

All games on 7ezbt are conducted fairly and transparently. Each game has its own rules, which are displayed when the game loads.

• All game outcomes are determined by a Random Number Generator (RNG), which is verified and impartial.
• If a game is left incomplete due to a technical error, the bet amount will be refunded.
• In live casino games, the dealer's decision is considered final.
• For games left incomplete due to a disconnection, the decision made by 7ezbt is final.
• Betting limits are set and displayed separately for each game.

Sports Betting Rules

Additional terms applicable to betting on cricket, football, and other sporting events:

• Different rules apply to pre-match bets placed before an event starts and to live bets.
• Bets on abandoned or suspended events are generally considered void and the amount is refunded.
• Final payouts will be determined only after the official result is announced.
• Betting is available on all international matches, including BPL, IPL, T20 World Cup, and ICC events.

The activities listed below are strictly prohibited on the 7ezbt platform. If such activity is detected, the account will be closed immediately and deposited funds may be forfeited:

• Creating multiple accounts to take advantage of bonuses.
• Registering an account using a false identity or another person's details.
• Operating games using bots, scripts, or automated software.
• Attempting to access or hack another member's account.
• Using the platform for money laundering or processing illegal funds.
• Transferring funds to another account by intentionally losing in a game (chip dumping).
• Exploiting errors or vulnerabilities in the platform's systems.
• Operating games on behalf of or for a minor (a person under 21 years of age).

7ezbt reserves the right to suspend or close any account in the following circumstances:

• Violation of these Terms.
• Providing false or incomplete information.
• Fraudulent or suspicious activity.
• Any action listed in the Prohibited Activities section.
• Failure to complete KYC verification or failure to submit required documents.

A member may also voluntarily close their own account. In this case, our support team must be notified via live chat or email. Any eligible withdrawable balance will be paid out before the account is closed, however bonus funds will be forfeited.

7ezbt believes that gaming should be an entertainment activity, not a source of income. We encourage members to play responsibly.

• You can set your own deposit limits on your account.
• A temporary break from gaming (cooling-off period) or self-exclusion options are available.
• Gaming by those under 21 years of age is strictly prohibited.
• If you are experiencing signs of gaming addiction, please contact our support team.

Visit our Responsible Gaming page to learn more.

7ezbt gives the highest priority to the security of your personal information. We keep your information safe using SSL encryption and modern security technology.

• Your personal information is not sold or shared with any third party without authorization.
• Limited information may be shared with selected partners where necessary for service operations.
• Information may be provided to relevant authorities under legal obligations.

Read our Privacy Policy to learn more about how we collect and use your information.

In the event of any dispute or complaint, members are encouraged to contact our customer support team first. Our team provides support in Bengali 24 hours a day, seven days a week.

Complaint Process

• Step 1: Submit your complaint via live chat or email.
• Step 2: Our team will provide an initial response within 48 hours.
• Step 3: For complex disputes, a detailed investigation will be conducted and a resolution will be communicated within a maximum of 7 business days.

If you have a complaint against a decision made by 7ezbt, you have the option to present it through the relevant neutral channel. In the event of any dispute, the decision of 7ezbt's management team will be considered final.

7ezbt reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified by email or on the platform in the case of significant changes.

• Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms.
• Members are requested to visit this page regularly to stay informed about the latest version of the terms and conditions.
• The "Last Updated" date at the top of this page will always indicate the date of the most recent change.