7ezbt Privacy Policy

7ezbt is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users seriously. This Privacy Policy ("Policy") explains what information is collected about you when you use the 7ezbt website and related services ("Platform"), how that information is used, and how it is kept safe.

By using this platform, you agree to the terms described in this Privacy Policy. Please read this policy carefully. If you do not agree with any part of this policy, please stop using our platform.

1 What Information We Collect

We collect various types of information when you register on and use the 7ezbt platform. This information falls into two main categories:

1.1 Information You Provide Directly

The information you provide to us directly includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport details (for identity verification)
• Bank or mobile banking account details (bKash, Nagad, Rocket, or bank transfer)
• Username and password
• Transaction details (deposit and withdrawal history)
• Records of your communications with our support team

1.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Cookies and session data
• Logs of your activity on the platform (login times, gaming sessions, bets, etc.)
• Geographic location (country and region level only)

2 How We Use Your Information

7ezbt uses your information only for legitimate and necessary purposes. We never sell your information to third parties without authorization.

2.1 To Provide Services

• Account registration and management
• User identity and age verification (to confirm 21+)
• Processing deposits and withdrawals
• Keeping gaming and betting services active
• Providing bonuses and promotions
• Managing the VIP program

2.2 For Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Enforcing responsible gaming policies
• Monitoring account security
• Detecting and investigating suspicious activity

2.3 For Improvement and Communication

• Improving the platform experience
• Providing customer support (24/7 live chat and email)
• Sending important updates and notifications
• Informing you about relevant offers and promotions (based on your consent)

3 Cookies and Tracking Technology

The 7ezbt platform uses cookies and similar tracking technologies. These technologies help improve your browsing experience and enhance the quality of our services.

3.1 Types of Cookies

• Essential Cookies: Strictly necessary for the core functionality of the platform. Their main purpose is to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytical Cookies: We collect anonymous statistics to monitor and improve platform usage.

3.2 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling certain essential cookies may prevent some important platform features from working properly.

4 Information Sharing and Disclosure

7ezbt never sells, rents, or exchanges your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Trusted third-party services are used to operate our platform, such as payment processing (bKash, Nagad, Rocket), IT infrastructure maintenance, and fraud prevention. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

In the case of a valid court order, investigation by a law enforcement agency, or other legal requirement, we may be obligated to provide information in accordance with applicable law. In such cases, we will only provide information that is legally authorised.

4.3 Business Transfers

If there is any change in the ownership or management of 7ezbt, user information may be transferred to the new ownership. However, the terms of this policy will continue to apply in that case.

5 Data Security Measures

7ezbt applies industry-standard technical and administrative measures to protect your personal information. We are committed to being known as a safe and reliable platform.

5.1 Technical Security

• SSL Encryption: All data transmission on our platform is secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information (such as passwords and financial details) is kept in an encrypted state.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and security monitoring systems.
• Two-Factor Authentication: Two-factor authentication is available for account security.
• Regular Security Audits: Our systems are regularly tested by independent security experts.

5.2 Administrative Security

• Only authorised staff can access user information.
• All staff are trained on privacy and data protection.
• All data access activity is logged and monitored.

5.3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, some information may be retained for a set period in accordance with legal obligations. Information that is no longer needed is securely deleted.

6 Your Rights

As a user of the 7ezbt platform, you have the following rights over your own information:

• Right to Access: You can request to know what information we have collected about you and receive a copy of it.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted, though exceptions apply where legal or regulatory obligations exist.
• Right to Restrict Use: You can request that the use of your information be limited for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you have a complaint about our privacy practices, you can contact us directly.

To exercise any of these rights, please contact our support team. We will process your request within a reasonable time.

7 Privacy Protection for Minors

7ezbt is a platform operated solely for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

An age verification process is followed at the time of registration. If it comes to our attention that a minor has registered on our platform, that account will be immediately closed and the associated information will be deleted.

A request to parents and guardians — if you suspect that a minor is using this platform, please notify our support team immediately.

8 Third-Party Services and Links

Our platform is connected with payment gateways (bKash, Nagad, Rocket) and game providers (including Pragmatic Play, Spribe, JILI, PG Soft, and others). These third-party organisations have their own privacy policies.

7ezbt is not responsible for the privacy practices of third-party organisations. We recommend that you also read the privacy policies of those organisations carefully.

9 Changes to the Privacy Policy

7ezbt reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• Update the "Last Updated" date at the top of the policy.
• Send a notification by email to registered users where necessary.
• Display a clear notice on the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the new policy. We therefore recommend that you review this policy regularly.

10 Responsible Gaming and Data Management

7ezbt is firmly committed to responsible gaming. To this end, we analyse information relating to users' gaming behaviour. The purpose of this analysis is entirely for your protection.

If our system detects any unusual gaming pattern, we may reach out to you and provide the necessary support. This information will never be used for advertising or marketing.

To learn more about responsible gaming, visit our Responsible Gaming page.